How to create, access , configure email (pop3) accounts ?

1. Login to the Cpanel

2. Click "mail"

3. Go to Add/ Remove accounts

4. Create email addresses as you wish

5. To send and receive emails using mail clients such as Outlook / Outlook Express / Thunderbird use the below settings

• POP3 server : mail.yourdomain.com ( replace yourdomain.com with exact domain name)
• SMTP server : mail.yourdomain.com ( replace yourdomain.com with exact domain name)
• Username : yourname@yourdomain.com ( replaace yourname@yourdomain.com with exact email address you have created)
• Password : As you gave while creating the email address
• Dont forget to Check "My Server Requires Authentication" under Properties >>> Server Options.

6. To access mails via web mail use

http://www.yourdomain.com/webmail/ . Here username is your the full email address.

Most Common Errors you may face :

• Q. Why i am getting SMTP server not responding errors while sending emails (Time out or No Response Error)
• A. Some ISP's are blocking SMTP server port 25 due to spamming issues. In this case contact your ISP and try sending mails with your ISP's SMTP server instead of mail.yourdomain.com
• Q. I am new customer and unable to send/receive emails ?
• A. To send and receive mails your domain should be propagated to our servers. Generally it will take 24 - 72 Hrs to complete propation.
• Q. Suddenly, I am unable to send / receive mails what could be problem ?
• A. (i) Check whether you are using correct user name and password. (ii) Make sure that Email account has enough disk space to send/receive emails. (iii) Check if domain on which you are having email issues didn't exceeded allocated Disk Quota (iv) Check if you are having correct email configuration or not.